Customer Testimonials | Dave Smith Nissan Spokane, WA
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Nice place but communication is a little difficult sometimes, overall happy experience and I would shop there again. Also would recommend to friends.
Michael in the service department made my repair extremely simple, and took care of everything for me! A big thanks to everyone at the Dave Smith team
Travis Beck was our sales person and he was Fabulous! I was afraid I would get someone who would not listen and try and upscale me. He didn’t! He was extremely helpful and went out of his way for me. Dave Smith’s employees were awesome! Highly recommend buying a car there... I will be back.
Alex was great to deal with. She got the job done and was a pleasure to interact with. It was a good experience. Dave V.
TJ was an awesome guy. TJ is really easy going, listened to what I had to say and didn't try to push things on me. It was like me and TJ had known each other for years.
Thanks Sergio, we were in and out and I got the exact car I wanted fast no hassle. Best experience at a dealership hands down!!!!!
Very friendly and professional. Enjoyed working with Alex. She made car buying very pleasant.
I had a very professional and fun experience with TJ and Ronnie. They were very helpful and made everything very clear and I found the perfect car. TJ went above and beyond to help me get the car that I have been looking for!😊
TJ helped my daughter with her first major car purchase! He explain everything very well and perfectly professional! We so appreciate you and your sales expertise!
Tj was really helpful, he took us out for a drive and then sat down and explained all of the paperwork and numbers. I would definitely recommend coming down and talking to him if you’re looking for a car.
Rick is an amazing sales man. He was fantastic at getting me to a happy point of buying.. I really enjoyed the fact that he listened to what I wanted and made it happen. I am now a proud owner of a 2011 Dodge Durango.. Thank you kindly for everything Rick and Dave Smith Nissan
Alex and everyone i dealt with were AMAZING! Hands down the best experience ive ever had buying a car. Have me an exceptional price on my trade in. Def recommend.
Danny and Lauren are freaking amazing 👏 . They went above and beyond to help me and my family get our car fixed. Even though the auto insurance denied my claim 😒.. my next car will definitely be from them and I will always recommend them..
I went in Saturday, and Todd was great! After all, I was able to leave with the car I wanted with better deals than I had even planned! It was a great experience for my first time trading in!
Dave smith Nissan was a great place to buy from, salesman TJ went above and beyond and was so friendly. Never felt so comfortable in a sales room. Would recommend 100%.
Bought a great car with no hassle! Thank you!
TJ is awesome! He listens and finds solutions that work. This is the second vehicle we bought him, and both buying experiences were very enjoyable, and we love both the Murano and the Frontier.
TJ Was super chill and amazing to talk with. He was very honest and kept his word. I have never experienced something so smooth in my life I would like to thank T.J for all the love and support he showed me.
Service was quick and efficient for my oil change. Danny was super nice and knowledgeable. While I was waiting I was interested in looking for a truck for my son. Travis helped me with narrowing down what vehicle I was looking for and was very knowledgeable of the different vehicles. I highly recommend coming here for your service and car needs.
Zack was the best salesman, got me into my car without any hassle. Saved me time and money I would recommend him to anyone buying a vehicle.
If I could give a 5 star review for every positive experience I've had at Dave Smith Nissan you would be readying multiple pages of just my reviews. The work they do here is done right the first time. Ive dealt with this service department for along time and there has always been great trustworthy people there. The last few times I've been there Danny Thomas has helped me out and he has been extremely helpful.
From the first moment on the lot, my experience was unlike any I've had with other dealerships. Contrast to those exhausting, pushy, and downright mind numbing experiences with other local dealerships, Dave Smith was warm, friendly, and virtually stress free. T.J. was helpful getting things started. Working with Alex to finalize my purchase was nothing less than stellar. She went above and beyond my expectations. Even going over finance with Ronnie was surprisingly insightful for me. Chuck's team was A+ in my book throughout and I will tell anyone who asks or listens to save themselves the ...
Danny is the best!! Always helpful and kind!!
This is our 2nd car purchasing from Dave Smith. Again they took care of us. We will always go to them before other dealerships. Thank you Dave Smith Nissan.
My wife and I bought a used car from Jireh and Alex and had a wonderful experience. They accommodated us and helped us navigate this experience easily.
Jireh and Alex were great to work with. The car was ready for us to test drive when we got to the car lot and everyone pulled together to make it happen for us. We highly recommend them.
Bought my first car here!! Great experience with Ric very helpful in finding a car.
Travis Beck was wonderful. He listened, didn't pressure us, was straight forward, gave us options and sealed the deal. We weren't planning on buying tonight but he found us the perfect car and Jon Allen got us the perfect deal. We couldn't be happier.
TJ did an awesome job getting us into a 2021 Murano.
Great experience. Did the bulk of the set up via text and online and was out and driving my new car in less than 2 hrs
We had a great experience today at Dave Smith’s. Travis and the Team was great. We got an unbelievable deal on our vehicle we purchased as well as the trade in for my Jeep. They went above and beyond today to get us what we wanted and ensured it worked for us 100%. We highly recommend them.
TJ has been a very friendly, patient and HELPFUL salesman. He was thorough in explaining the new features on today's vehicles. Now, I have to remember them, Lord help me.
What a wonderful experience. Alex S. And Ricardo J. Were great. They stayed late with us until it was done. I highly recommend going there and asking for Alex and or Ricardo. Thank you for everything.
Was a great and fast experience 😊
We came into Dave Smith Nissan was not in the option of getting a car. But Tj went out of his way To find us the perfect car. He definitely went way beyond his job to get us into the perfect car and the monthly payment in our price range.
No long speech, but I would like to say how much we appreciated TJ. He listened to what we wanted, showed us what we came to see, and made the wait for the paperwork pleasant. Thank you, TJ. Barbara Gross
The dealership treats you like family. If I have any other car needs I'm going to Dave Smith for sure
My son and I went in to look at a possible car purchase for him. This is his first big purchase. TJ was just wonderful! He was helpful, friendly and informative. He is the best salesperson period. I highly recommend asking for TJ when you choose Dave Smith Nissan!!!
TJ was awesome! The man was not only helpful and efficient, but he kept us entertained and laughing through what can be a sometimes mundane experience. 10/10 would recommend and am going to be getting my next vehicle from here as well!
Stopped in for a replacement key, and left with a new car!!! Amazing representative... great attention to detail from start to finish... highly recommend seeking Alex out if you need a new vehicle!!!
Great trade in value. Very good experience.
I've needed a car for a while now. Went to a few places around town but was not treated well. By a stroke of luck I stopped in at Dave Smith Nissan. Thanks to TJ best sales representative ever, Jenn, Kenny and Chuck for getting me hooked up with a new to me 2008 Subaru Outback very smooth experience, you guys have a customer for life.
Sergio was our salesperson. What a nice guy! He was very informative about the Jeep Grand Cherokee we were interested in. He was very professional. Very friendly young man. We would definitely ask for him again or recommend him. He’s a great asset to your team 👍 Rick and Janie Callaham
Alex was AMAZING. She fought tooth and nail to get us our new van. We are so excited to convert it into our dream camper. She even came in on her day off to make sure we were taken care of. Alex, I want to thank you for your great service. Please make sure you post this review on your wall.
Alex helped me find my car today. If I could give her 10 stars I would. I had a great experience and thank you.
Found the car I wanted online, made an appointment, came in and finalized the deal - easy and hassle free. Jireh our salesperson didn't even mind when we spilled popcorn in her office. This is the 2nd time I've bought a vehicle here, and I will keep coming back.
Zak and chuck have helped me so much today, no other car place has actually cared or tried as much as these guys have and I can’t thank them enough especially with a growing family. Can’t wait to come back and do more business with them.
I walked in. I asked for what I wanted and with no pressure I got exactly that. No pressure. Very easy to work with on a trade. Izak treated me like a friend, and I almost forgot I was in a dealership. Definitely recommend.
Everyone was helpful, friendly and kind. Great deal on the financing process. No high pressure sales techniques.
Alex was our salesperson. She was very professional and courteous. I would highly recommend anyone wanting to buy a car from Dave Smith Nissan to buy from her. I just want to add the whole department was very good and extremely helpful.
Tj was great to work with. We told him what we needed and he made it work. I would refer him and Dave smith Nissan
Had a great experience with TJ at Dave Smith today. They had what I wanted at a good price and made the whole process very smooth.
Ric was very helpful and pleasant to work with. This was our first experience with a Dave Smith dealership and we will be back.
I had been searching and searching for 5 MONTHS to try to get out of my Hyundai Sonata GLS. I HATED IT! I never even got to test drive it before I bought it, and have had MAJOR visibility problems due to my height. I had tried Auto Nation Subaru, Hyundai, Valley Auto Liquidators, and TK Auto. No one was willing to even listen to my concerns or why I needed a vehicle. They just judged me on my looks and would gladly run my numbers before knowing what I needed, then I would never hear back. At Dave Smith Nissan, ...
Alex was the best! She took our horrible situation and turned it for the better! She got my sister the best car and we couldn’t have done it without her! She’s amazing 😁😁
Alex was the BEST sales person that I had while I was in the process of trading in and buying my new vehicle! She took an experience that was not enjoyable and made the whole process smooth. Alex made sure that I got everything that I wanted and needed in a car and I got the one that I fell in love with. I will recommend anyone I know looking for a car to go to Alex at Dave Smith Nissan!
Had a great experience at Dave Smith with Ric Boston. This is the second vehicle I have purchased here and good both times. Need a new/used car or truck. Go see Ric Boston at Dave Smith Nissan
Was a very easy experience working with Ric Boston at Dave Smith Nissan. Thank you I love my Murano!
Alex was great. Found me a car that I really like. Everyone there made my kids and I feel welcome. Thanks.
Great as usual. Literally the only place I trust with my car
Alex was attentive, helpful, pleasant, and professional from the beginning. We are very happy with our purchase.
I bought a new 2021 Nissan Sentra and it was the best experience I ever received. Alex helped me make the purchase and she was phenomenal. Great customer service.
Zak was very helpful,made my experience very easy.
Got a new intelligent key. Did a quick and efficient job.
Treated very well. Will come here to see Travis Beck when its time to buy my new car . Easy to talk to and do business with. Thanks Travis
Professional service, although their online use of chatbots are cheesy and overbearing. Minus one star for that.
As soon as I walked in, I was welcomed immediately by the staff! Ric was amazing, and helped me get exactly what I wanted! Very happy with the customer service.
Alex was amazing in assisting me in purchasing a vehicle. I would recommend going to Dave Smith Auto if you want quality customer service. She makes sure that her customers are satisfied with their purchase. Thanks Alex for all your help! Gaye
This was my first time buying a vehicle from a dealership and I was really nervous, but Jon was very friendly and helpful and made it a much easier experience than I expected. I would definitely recommend Dave Smith Nissan, I'll be back when I'm ready to upgrade!
Great experience at Dave Smith. Alex did awesome throughout the whole buying process. Would recommend Dave Smith and Alex to anyone.
I’ve been a loyal Toyota customer my entire life until they decided to support the insurrection on the US Capitol. TJ at Dave Smith Nissan helped me trade in my 4Runner for a Titan XD. TJ listened to what I was looking for in a truck, did the research I requested and searched other dealerships for a few days to find me what I wanted. I had time to look around at other dealerships and felt great about the interactions with staff at Dave Smith Nissan. Now I’m a loyal fan of TJ. The financing part of buying ...
Today we had the pleasure of buying a new Nissan Titan through TJ at Dave Smith. What a wonderful experience it was! We visited the lot more than once while looking and considering a vehicle. We never felt pressured into purchasing and on the spot. We had time to think, look, ask questions, and come back at our convenience. TJ did several days worth of research for us between visits. When we decided to purchase, the whole team at Dave Smith stepped up to make sure we got the trade in value we expected and Chuck did an amazing job ...
TJ was easy going, straightforward with the process, and very low pressure. We appreciated the kind service we got with him!!
TJ was a pleasure to work with, helpful and friendly without being high pressure. Got the deal done with a minimum of fuss. Great experience.
Rick and the team there were so great. I especially love how Rick was NOT a high pressure sales person... they worked week with us in getting the payment where we needed it for our budget....We LOVE our new 2021 Armada... its a beauty and great features. Thanks guys!!
Jordan, Was Awesome! She was friendly from start to finish. Willing to do whatever takes to get the sale. I don't mean that in the typical sleazy way. She was willing to work with me every step of the way and was not pushy at all. She even Introduced me to a salesman she was training who was beyond awesome as well. We all got along great . She was above accomadating and got me in and out within a few hours i was a happy camper by the time I left. I would recommend her to anyone. The best ...
Jon was so knowledgeable and helpful. He worked to find the right vehicle at the right price and I love it. This has been the best experience I have had purchasing a vehicle. WOULD DEFINATELY RECOMMEND WORKING WITH HIM! ABSOLUTELY EXCELLENT!